Plus Assistance:
Assistència Plus is an exclusive insurance for foreign people with passive residence in Andorra to be covered up to 100% of the actual expense in Andorra.
Worldwide Assistance:
Assistència Mundial is insurance for foreign people who wish to obtain passive residence in Andorra, and in this way can prove that they have coverage for illness and disability, in accordance with the requirement of article 3 of the regulation that develops the passive residence law (BOPA no. 32/1997), or Andorran residents affiliated with the CASS and who do not wish to depend on the CASS.
Health Passive Residents
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Frequently Asked Questions
It is a policy that covers medical expenses arising from an illness, accident or check-up, according to the conditions agreed upon with the insurance company.
It depends on the plan, but it usually covers:
- Consultations with specialists
- Hospitalization and surgical interventions
- Emergencies
- Diagnostic tests (analyses, x-rays, etc.)
- Maternity and pediatric services
- Dental care (in some cases as an additional option)
Yes, if you have insurance with a medical plan you can choose from among the contracted professionals. If it is reimbursement insurance, you can go to any doctor and the insurer will reimburse you a percentage of the expense.
Yes. Some services (such as hospitalizations, childbirth or special tests) have a waiting time from the start of the policy until they can be used, usually between 3 and 10 months depending on the type of coverage.
It is a disease or medical condition that the insured already had before taking out the policy. Some insurers may exclude them or apply special conditions.
It is the amount that the insured pays (monthly, quarterly or annually) to keep the policy active.
If payment is not made within the deadline, coverage may be suspended or even cancelled, depending on what is indicated in the general conditions of the policy.
Some tests or treatments require prior authorization. These can be requested by phone, mobile app or the insurer's web portal.
You can go directly to any approved emergency center. If you are outside the country, call your insurer's international assistance number.
Yes, it is possible to add spouses, children or other dependents, with a premium adjusted according to their age and health conditions.
It depends on the policy. Some insurance policies include international medical assistance or the possibility of adding it as optional coverage.
It must be communicated in writing with the advance notice established in the contract (usually 1 or 2 months before the annual renewal).
